SMS Privacy Policy & Terms and Conditions for Crossroads Plumbing & Renovations


Crossroads Plumbing and Renovations respects your privacy. We are committed to protecting your personal information and ensuring transparency regarding how your information is collected and used.


SMS Communications Consent


Crossroads Plumbing and Renovations will be collecting opt-in verbally from customers. Customers may opt in to receive messages either in person at our physical location or over a phone call if the customer contacts us directly.

When a customer is registered for the first time, they are asked to provide a phone number, and our staff is trained to ask if the customer would like to opt in to SMS-based:

  • Billing notifications
  • Appointment reminders
  • Dispatch notifications
  • Job completion surveys

They will be verbally informed that:

  • "Message and data rates may apply"
  • "Message frequency may vary"
  • "They can text HELP for support or more information"
  • "They can text STOP to unsubscribe at any time and no further messages will be sent"

Customers are also informed that their information will not be shared with third parties.


Web Form SMS Disclosure


By submitting our contact form and signing up for texts, you consent to receive text messages from Crossroads Plumbing and Renovations at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. This applies to ALL forms on our website.


Information We Collect


We may collect personal information including:

  • Name
  • Phone number
  • Email address
  • Service address
  • Information submitted through our website contact forms

This information is used solely for customer communication, scheduling, service updates, billing notifications, and customer support purposes.


Information Sharing


Crossroads Plumbing and Renovations does not sell, rent, or share customer information with third parties for marketing purposes.


Opting Out


You may opt out of SMS communications at any time by replying STOP to any message received from us. Once opted out, you will no longer receive SMS communications unless you opt back in.

For assistance, reply HELP or contact us directly through our website or by phone.


Terms and Conditions


By opting into SMS communications from Crossroads Plumbing and Renovations, you agree to receive conversational, appointment-related, service-related, and customer care text messages from our company.

Message frequency may vary depending on your interaction with our services.

Standard message and data rates may apply depending on your mobile carrier plan.

Consent to receive SMS messages is not a condition of purchase.

Crossroads Plumbing and Renovations reserves the right to update or modify these terms at any time.


Contact Information


Crossroads Plumbing and Renovations
Website: https://www.mycrossroadsplumber.com

Email: Info@mycrossroadsplumber.com

Phone: +1 (770) 288-5802